Features Overview

While there are multiple features and functionality opportunities within the ET Sniper platform, we believe our intuitive Administrative Portal, which includes numerous help icons and links to examples, will allow most users to get up and running with minimal support. However, never hesitate to submit a case or contact us for assistance.

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Basic Text & Email

- Create and organize messages within campaigns you create

- Create HTML emails with our editor and/or cut-and-paste options

- Double click any email or phone number to bring up campaign messages for selection

- Right click to access manual access to email or text campaign messages

- Last 10 sent email/text statuses maintained on user's Main Popup - All Messages tab

- View/search All Messages option available from Main Popup

- Inbound text responses reported on user's Main Popup - Text Response tab

- "Open" OfferPad messages reported on Main Popup - Open Offers tab

- User ability to open text response and engage in ongoing chat

Advanced Text & Email

- Override default From email with other address at individual message level

- Set users' emails as From email

- Allow users to create and send "unscripted" emails and text

- Allow user to add Personal Remarks to predefined emails and text

- Message variables to include current date, agent name, phone and email

Auto-Capture Data

- Define groups with individual fields to work with your CRM, dialing system, and other pages

- Use up to twenty Fields with any Capture Group

- Define spreadsheet group with one-time header record copy for mapping

- Includes easy-to-use and intuitive page mapping tools to ensure accuracy

- Easily view captured data before sending message

- User can edit/revise captured data before sending message

- Captured data is written to your message record

- Use captured data in messages with anchors

User Inputs

- Define up to 10 Input fields with message 

- Popup appears when message selected 

- User enters data into Popup 

- User can edit/revise prior to sending message 

- Entered data is written to your message record 

- Use entered data in message with anchors

Support & Help

- Onboarding for all accounts

- Sample campaign with email & text created automatically for testing

- Company test page created automatically with ability to set email & phone number for testing

- Sample Capture group created for testing

- Help icons throughout backend system

- Free email support for all issues

- Phone support for accounts with minimum of 10 users

- Phone support for accounts less than 10 users ($)

- Consulting and design work includes Message/OfferPad design and setup services ($)

Other Options

- Upload image and video files to your company’s image library

- Use images in email messages and OfferPad Offers

- Have message data automatically transfer to an external system ($)

- Download message data for use in external systems

- Add exclusive phone number for texting ($)

- Consulting and design work ($)

Exclusive Feature within ET Sniper

Instant, one-click access to a shared screen with customers.

- Create unlimited number of offers

- Offers can consist of image & video files and rich text documents

- Create rich text documents using a built-in editor

- Rich text documents can include text, images and links to other company resources

- Send offers via email or text by creating an OfferPad message

- Sent offers remain on the user’s Main Popup, under the Open Offers tab until user elects to close

- User and customer view offers simultaneously on OfferPad frame

- OfferPad frame resides on your website using an easy-to-install embedded code

- User dashboard allows user control over content displayed within frame

- User can save revised offers for later viewing by user or customer

- User can set expiration date/time for customer’s continued access to offer

Learn More

Exclusively from ET Sniper

Click2Dial is a companion service available to our ET Sniper subscribers. Click2Dial works exclusively with the VICIDial system and utilizes its API's to allow for quick and easy 'click to dial' functionality.

- Upload image and video files to your company’s image library

- Use images in email messages and OfferPad Offers

- Have message data automatically transfer to an external system ($)

- Download message data for use in external systems

- Add exclusive phone number for texting ($)

- Consulting and design work ($)

See Instant Results

We believe that the ET Sniper Messaging Platform can significantly enhance production for any phone-based sales environment. ET Sniper is inexpensive with no long-term commitments, which makes it easy to see results instantly, and quickly determine if it's right for you.

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